Account & plans

How can I change my payment details?

Follow the steps below to easily add or update your payment details:

1. In Bird, head over to Settings -> Subscription Plan.
2. Click on Update payment details under the Manage subscription section.
3. Click Card and enter your new payment details.

How can I request an invoice or changes to my invoice?

Our payments provider, Paddle, will assist you on any billing-related matters.

1. In Bird, head over to Settings -> Subscription Plan.
2. Click on Billing Support under the Manage subscription section to send an email to Paddle Support. Your email client should open a new email message with the subject prefilled with the necessary details Paddle will need to process your request.

Can I get a custom plan to fit my team?

We are always open to discussing custom plan options for your team. Feel free to reach out to us and our team will be in touch.